About Rennie Bidgood

Senior Technical Writer

During her time-limited contract with NC State, Rennie Bidgood created new documentation and web content for the Information Technology and Engineering Computer Services (ITECS) department.  In addition to providing the College of Engineering with professional technical writing services and documentation management, Rennie Bidgood offers a variety of related services while bringing several years’ expertise and success.

 

Stack of books

Work Samples

Since September 2016, when starting with NC State as a New Hire, Rennie worked with Billy Beaudoin and his Systems team to create professional internal systems documentation where relatively none had existed.  For samples of the work they accomplished within 9 months, see ITECS Internal Documentation.

 

Work History

Company Contract Job Title
AT&T Logo Consultant
at AT&T
Senior Technical Writer:  Wrote and maintained countless original technical documents ranging in audience from naive telephone-software consumers to technically savvy engineers and field technicians for the installation, operations, and troubleshooting of highly complex communication switches.

Human Factors Analyst:  Provided User Experience (UX) consulting services for software developers while developing technical documentation for their products and created the layout & design for the department’s brochures and newsletters.

Logo for Bell Laboratories

 

Consultant
at Bell Laboratories
Technical Writer:  WIP

Documentation Project Manager:  WIP

Logo for Lockheed Martin

 

W2 with
Lockheed Martin
Senior Technical Writer:  WIP

 

W2 with
NC State University
Senior Technical Writer

 

Consultant
at Sun Microsystems
Web Content Developer:  WIP
Tellium Logo

 

W2 with
Tellium
Lead Technical Writer:  WIP

 

Writer Deep in Thought

Senior Technical Writer at NC State

As ITECS Senior Technical Writer and Documentation Project Manager, Rennie Bidgood researches, designs, develops, manages, writes and illustrates all ITECS Internal Documentation, which includes detailed procedures and reference materials for ITECS Systems Programmers, Software Management, and the Help Desk.  When she started with NC State as a New Hire in September 2016, Rennie worked directly with Billy Beaudoin and his Systems team to create professional internal systems documentation where relatively none had existed.

 

Feedback from Colleagues

Feedback from Rennie’s supervisors and colleagues:

  • Hard-working and dedicated to excellence
  • Fully committed team member
  • Detail-oriented
  • Caring and helpful; inclined to make other people laugh and feel good about themselves
  • Entertaining, energetic, fun, and enthusiastic
  • Highly intuitive

 

Certifications and Test Scores

  • Certification:  CPR and AED
  • 100% Test Score:  NC State “Not Anymore”  (May 2017)
    This test measures the individual’s understanding of how to respond to a student (or employee) in crisis.
  • 100% Test Score:  Lockheed Martin Business Ethics (Sep 2006)
    This test measures the individual’s understanding of how to conduct business ethically, measuring up to the high standards of the Company and regional laws.

 

StrengthFinder 2.0 Results

Rennie’s Top 5 strengths per StrengthFinder 2.0:

  1. Empathy
  2. Woo (winning people over)
  3. Harmony
  4. Positivity
  5. Communication

 

Contact Rennie

Photo of Rennie Bidgood Phone:  (732) 690-9148

Email:  rbbidgoo@ncsu.edu